プライバシーポリシー

Soe & Soe is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

Information We Collect:

We collect personal information, such as your name, contact details, billing address, and payment information when you make a purchase on our site. Additionally, we may collect non-personal information such as your IP address and browsing behaviour to enhance your shopping experience.

How We Use Your Information:

We use your personal information to process your orders, provide customer support, and communicate with you about our products, promotions, and updates. We may also use non-personal information for analytical purposes to improve our website and services.

Information Sharing:

We do not sell, trade, or otherwise transfer your personal information to outside parties. Your data is only shared with trusted third parties, such as ShopifyPayments platform and shipping partners, to fulfill your orders.

Security Measures:

We’ve chosen Shopify as the hosting platform for our store. It serves as the online e-commerce platform enabling us to offer our products and services to you. Shopify manages your data through its data storage, databases, and the overall application. Your information is stored securely on their server protected by a firewall.

Payment:

Soe & Soe uses ShopifyPayments platform to process payments and does not keep any records of  personal details.

Your Choices:

You have the right to review, update, or delete your personal information. You can also opt-out of receiving promotional emails by using the unsubscribe link provided in our communications.

Policy Updates:

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries:

If you have any queries or complaints about our Privacy Policy please contact us at:

hello@soeandsoe.com.au